60 Day Return Policy
We are committed to delivering value, quality and great customer service to you and it is important to us that you are completely satisfied with our product. We are therefore pleased to offer a 60-day return policy across our entire product range. To arrange product returns, please contact our Customer Service Center (800-548-3534).
- All products can be returned as long as the product is ‘as new’ and is return within 60 calendar days of purchase.
- ‘As new’ is defined as being able to be re-sold allowing for minor cosmetic refurbishments and testing. Minor cosmetic refurbishment is classed as minor wear and tear e.g. witness marks.
- If the item is returned ‘as new’ and within 60 calendar days of invoice, then you will receive a full credit.
- If the item is ‘as new’, but falls outside the 60 calendar days from invoice, you will receive credit minus a restocking fee of 10% of the price paid ($150 maximum).
- If the returned product is not suitable for resale you may either receive a partial or no refund – this will be at the sole discretion of Blatchford.
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